At Nahed Transport, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Service Details: Information about the services you request, including addresses for pick-up and delivery.
- Payment Information: Credit/debit card details or other payment methods.
- Website Usage Information: IP address, browser type, and cookies for tracking website usage and improving user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our services, including booking, invoicing, and customer support.
- To communicate with you regarding updates, confirmations, or changes to your services.
- To improve our services and website functionality.
- To comply with legal obligations or resolve disputes.
3. Data Sharing
We do not sell, rent, or share your personal information with third parties except as follows:
- Service Providers: Third-party companies that assist us in delivering our services (e.g., payment processors, subcontractors).
- Legal Compliance: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Retention
We retain your personal information only for as long as necessary to provide services or comply with legal requirements. Once no longer needed, your data is securely deleted.
5. Security Measures
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections and secure data storage.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for processing your data where applicable.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
7. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies, but this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing your data.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the revised date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
- Email: nahedsay1902@gmail.com
- Phone: 07908860344
- Address: 92 Saxon Avenue, Feltham, England, TW13 5LT
- Company number: 15965597
Thank you for trusting Nahed Transport with your information. We are committed to maintaining your privacy and protecting your data.